Quick Start Guide to doubleTwist & USB syncing with the INQ Chat

1. Download and install doubleTwist for Windows.


1. After downloading doubleTwist for Windows, run the installer. You may get a UAC warning screen. Click “Yes” to continue.

2. The initial install screen will appear. Click “Next” to continue.

3. Next you will see an OpenCandy installer screen. Uncheck the box on the lower left if you do not wish to install the suggested application along with doubleTwist. Click “Install” to continue.

4. The installer will now download and install several components. This may take a few minutes if your internet connection is very slow.

5. After all components are download and installed, you can click “Finish” to run the doubleTwist for Windows.

6. You may also see another installation confirmation dialog box if you chose to install the suggested application.

2. On first launch, doubleTwist will scan and import your iTunes library into the doubleTwist library.


1. In this example, in iTunes there are two albums. doubleTwist will now also have access to these two albums.

2. To import your iTunes playlists, click on “Playlist Setup” in the left hand navigation bar. Then click on “Import” in the main navigation area.

3. Your iTunes playlists will then be imported.

3. Next, connect your INQ Chat to your computer. Make sure that you have a microSD card in your phone. For best results, please only use the USB cable that your phone manufacturer supplied.


1. You may get an AutoPlay dialog box. If you choose to “Run PcOptions.exe”, you will be taken to Step 3b. Otherwise, your INQ Chat will appear as a CD-ROM device to your computer.

2. Double clicking on the INQ Chat icon will bring up the options selector.

3. Click on “File Transfer” to set your INQ Chat into “File transfer mode”.

4. Your INQ Chat will unmounts and then remount as two USB devices, the original CD-ROM and a new USB disk drive with a drive letter. You may get more AutoPlay dialog boxes. Please close those without selecting an option.
   
   NOTE: This is an important step as doubleTwist will not recognize your INQ Chat unless it shows up as a USB disk drive with a drive letter on your PC.

4. With your INQ Chat connected to your PC and appearing as a drive, you can now setup the sync process.


1. doubleTwist now recognizes your INQ Chat and displays it in the left hand navigation.

2. Click on the checkbox next to “Music” in the main navigation screen to sync all music in your library. You can also sync only selected playlists by clicking on “Choose playlists” (but be aware that the INQ Chat doesn’t actually support playlists so this is just a method to limited the amount of music being transferred).

3. Click “Sync” to begin the sync process. Do not disconnect your INQ Chat during the sync process or your device’s file system may be corrupted.

4. Because the INQ Chat doesn’t support playlists, you will get an error if you have any playlists.

5. The synced music is now on your INQ Chat.

6. Disconnect your INQ Chat by using the “Safely Remove Hardware and Eject Media” option.

5. On your INQ Chat, you can access your music by pressing the “Menu” button and then selecting “Music”. All of your music should now be available.


6. If you have any further questions or issues about the INQ Chat phone itself, their support forum is available here.